Has your flight been cancelled due to the State of Alarm in Spain? Then you need to know that if the company cancelled the trip or if you decide to cancel it, the customer has the right to refund of the amount he/she has paid for the reservation of the flight, hotel or other stays costs.
The State of Alarm has changed rights like the freedom of movement causing the closing of borders and restrictions on movements, forcing the cancellation of trips all around the world.
What happens if the travel company cancels the trip?
We have to bear in mind that the sanitary emergency we’re living is a cause of force majeure.
If the company that has organised the travel decides to cancel it, loses any right to ask its clients to pay for the (not provided) services; therefore, the company must refund their clients the money they have paid.
And if I cancel the trip?
Since the restriction of movements provoked by the State of Alarm, the cancellation of a trip is understood as a cause of force majeure, and consequently, the client/customer has the right of refund of the amount he/she paid for the trip.
If you are any of these situations and need professional advice, our team of attorneys will be pleased to assists you.